Privacy Policy for joinmetrolife.com

Last Updated: [Insert Date]

This Privacy Policy describes how joinmetrolife.com (“we,” “us,” or “our”) collects, uses, stores, and protects your information when you visit our website, submit information, or communicate with us through SMS, email, or other channels. We are committed to safeguarding your privacy and ensuring your data is handled legally, ethically, and securely.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

Name

Phone number

Email address

Form submissions

Application details you choose to provide

Automatic Information

When you visit our website, certain non-personal information may be collected automatically:

IP address

Browser type

Device information

Cookies and usage data

We do not collect sensitive information unless you voluntarily provide it.

2. SMS and A2P Messaging Compliance

By providing your phone number, you consent to receiving:

Appointment reminders

Policy updates

Verification codes

Customer service messages

Occasional promotional or informational texts

A2P Requirements

Message and data rates may apply.

Frequency may vary based on your interaction.

You may opt out at any time by replying STOP.

For help, reply HELP or contact us directly.

We comply with all applicable messaging guidelines, including A2P 10DLC, TCPA, and CTIA standards.

3. How Your Information Is Used

We use your information to:

Communicate with you about services

Process applications or requests

Provide customer support

Send SMS notifications you have opted into

Improve our website and user experience

We do not use your information for any unrelated or unauthorized purposes.

4. How Your Information Is Protected

We take your privacy seriously.
We implement security measures including:

Encrypted data transmission

Secure servers and firewalls

Access-controlled systems

Limited internal access to personal information

Although no system is 100% secure, we follow industry best practices to safeguard your data.

5. No Selling or Sharing of Personal Information

We do not sell, rent, trade, or share your personal information with third parties for any marketing or commercial purposes.

We may only share your data in the following limited circumstances:

To process an application you requested (e.g., with a licensed insurance carrier)

To comply with legal obligations (court order, subpoena, regulatory requirement)

To protect against fraud or security threats

We will never share your information without a legitimate business or legal need.

6. Cookies and Tracking

We may use cookies or similar technologies to:

Improve website performance

Track analytics

Personalize user experience

You can disable cookies through your browser settings at any time.

7. Your Rights

Depending on your state and applicable laws, you may have the right to:

Access the information we store about you

Request corrections

Request deletion

Opt out of messaging or communication

To request any of the above, contact us using the information below.

8. Opt-Out Options

You can stop receiving SMS messages at any time by replying:

STOP to unsubscribe

HELP for support

Email opt-out:
Click “unsubscribe” in any marketing email or contact us directly.

9. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect information from minors.
If we learn that information was collected from a minor, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of our website or communication channels means you accept the updated policy.